Question 27
Content Domain 4: Machine Learning Implementation and OperationsA team needs an AWS managed service that converts recorded customer support calls into written text for later analysis. Which service should they choose?
Correct answer: A
Explanation
Use Amazon Transcribe when the requirement is to convert spoken audio into text using an AWS managed service. — Amazon Transcribe
Why each option is right or wrong
A. Amazon Transcribe
The stated requirement is to convert recorded calls, which are audio, into written text. The source material identifies Amazon Transcribe as the relevant AWS service for Amazon Transcribe.
B. Amazon Translate
Amazon Translate is for language translation, not speech-to-text transcription.
C. Amazon Comprehend
Amazon Comprehend analyzes text content after text already exists.
D. Amazon Polly
Amazon Polly converts text into speech rather than speech into text.