Question 37
UnclassifiedPolicies and procedures shall be established, and supporting business processes and technical measures implemented, for maintenance of several items ensuring continuity and availability of operations and support personnel. Which of the following controls BEST matches this control description?
Correct answer: A
Explanation
Operations Maintenance fits because the control requires “policies and procedures” plus “supporting business processes and technical measures” to maintain items that ensure “continuity and availability of operations and support personnel.” That language describes ongoing upkeep of operational systems and resources, which is the purpose of operations maintenance.
Why each option is right or wrong
A. Operations Maintenance
The wording tracks the operations-maintenance control family, which requires documented policies and procedures plus supporting business processes and technical measures to keep operational capabilities and support resources functioning. The key indicator is the explicit focus on maintaining items that preserve continuity and availability of operations and support personnel, rather than on access control, incident response, or system development activities.
B. System Development Maintenance
C. Equipment Maintenance
D. System Maintenance