Question 15
Domain 6: Sustaining Privacy Program PerformanceA privacy program manager wants to improve continuous improvement across multiple business units. Which action best encourages feedback loops between central teams and local operators?
Correct answer: B
Explanation
Continuous improvement is strengthened when information flows in both directions between central teams and local operators, allowing local experience to inform central decisions and central guidance to be refined over time. — Encourage feedback loops between central teams and local operators.
Why each option is right or wrong
A. Require local operators to follow central guidance without providing input back to the central team.
Feedback loops require communication between central teams and local operators, not one-way direction only.
B. Create regular two-way communication channels for central teams and local operators to share issues and improvements.
The stated practice is to encourage feedback loops between central teams and local operators. Regular two-way communication channels directly create that loop by enabling local operators to report issues and improvements back to central teams while receiving updated guidance in return.
C. Limit program updates to central teams so local operators can focus only on execution activities.
Feedback loops involve local operators as participants, not only central teams.
D. Collect feedback only from central teams after local operators complete assigned privacy tasks.
Feedback loops are between central teams and local operators, not from one side alone.